Payment must accompany your order, either by money order, cheque, MasterCard or VISA. If you pay by cheque, we must wait until the cheque clears before shipping.  If paying by credit card you may fax your order to us at 1-250-642-7551. We do not charge your card until the day we ship. If your card  is due to expire please ensure that you provide us with the new expiry date.

We offer Secure Online Ordering. We offer mail order only. Our greenhouse may be open to Visitors by appointment or on weekends from July through August. Dates will be posted on the website when a schedule is set.

Shipping Season will vary depending on your location and the type of plants ordered. If your order will be delayed, we will notify you as to when you might expect to receive it. We are limited by weather. We cannot ship tender plants by mail in the middle of winter. However, we urge you to order early so that you may be among the first to receive their plants in your area and also so we can reserve them in case of any shortage. We ship by Canada Post's "Express Post". They guarantee 2 to 5 days delivery. Please note that we date stamp each carton on the Mailing Label in case there is any doubt about how long a delivery has taken. If the Post Office is unable to make a delivery, they will notify you. Remember it is up to you to pick up the Parcel promptly, as the Post Office stops counting delivery time when you are notified. If you provide us with your e-mail address and we will e-mail you when the order has been shipped. Please allow 4- 6 WEEKS for delivery. If you are planning on being away please let us know so we don't ship your order then.

PLEASE NOTE THAT IF YOU ORDER BEFORE WE BEGIN SHIPPING WE SHIP IN THE ORDER RECEIVED. (SHIPPING SEASON IS LATE MAY TO LATE OCTOBER, WEATHER PERMITTING)  THERE MAY BE A TIME DELAY OF SEVERAL WEEKS BEFORE WE CLEAR OUT THE BACKLOG OF EARLY ORDERS. WE DO NOT CHARGE CREDIT CARDS UNTIL THE DAY THE ORDER IS SHIPPED AND WE WILL EMAIL YOU ON THE DAY OF SHIPPING.

US CUSTOMERS PLEASE READ THIS

  All shipments to the US must be inspected and will be accompanied by a phytosanitary certificate. The cost for this is $12 per order. When you check out through our shopping cart the phytosanitary certificate fee is added to the shipping charges. PLEASE CHECK WITH YOUR STATE'S AGRICULTURALDEPARTMENT TO MAKE SURE THAT YOU CAN IMPORT THE PLANTS YOU WANT INTO THE US.  Some of the plants we carry in our catalogue cannot be shipped to the US. These are because of the US laws, not Canada's. Please check with us first if you are not sure. We will not be responsible if your order is confiscated.

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Our shipping costs have greatly increased so we have adjusted our charges to reflect this.